Privacy Policy

Last updated: 2024

Noniqu ("we", "us", "our") is committed to protecting the privacy and personal data of visitors to our website. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have in relation to it. This policy is issued in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data protection laws applicable in the United Kingdom.

1. Who We Are

Noniqu provides configuration services for Wi-Fi and local networks. For the purposes of data protection law, Noniqu is the data controller responsible for your personal data collected through this website.

Noniqu
137 Wilmslow Road
Manchester, M28 9SQ
United Kingdom

2. Personal Data We Collect

We collect personal data only when you voluntarily submit it through the contact or enquiry form on our website. The data collected through this form may include:

• Your full name
• Your email address
• Your telephone number
• Any details you choose to provide about your enquiry, such as information about your network setup or service requirements

We do not collect any other personal data through this website. We do not operate analytics tools, tracking pixels, or behavioural profiling technologies of any kind.

3. Why We Collect This Data

We use the personal data submitted through our form for the following purposes:

• To respond to your enquiry and provide information about our Wi-Fi and local network configuration services
• To arrange and manage the provision of services you have requested
• To maintain records of correspondence for customer service and administrative purposes

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

• Consent — where you submit the form, you are voluntarily providing your data and consenting to us using it to respond to you.
• Legitimate interests — we have a legitimate interest in responding to enquiries and maintaining business records, provided this does not override your rights and freedoms.
• Performance of a contract — where processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract for services you have engaged us to provide.

5. Data Retention

We retain personal data submitted through our form only for as long as necessary to fulfil the purposes described above, including responding to your enquiry and complying with any applicable legal, accounting, or reporting obligations. Once this period has elapsed, your data is securely deleted or anonymised.

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. Your personal data may be shared only with:

• Service providers who assist us in operating our website or delivering our services, acting under our instructions and bound by confidentiality obligations
• Regulatory or law enforcement authorities, where we are required to do so by law

7. Cookies

This website uses only one cookie, named cookie_pref, which stores your consent preference for a period of one year. This cookie does not track your browsing activity and is used solely to remember your cookie consent choice.

We do not use any analytics cookies, session cookies, CSRF tokens, or third-party tracking cookies. No data is collected for statistical, analytical, or profiling purposes through cookies on this site.

8. Advertising Measurement

Advertising measurement technology operates only after you have given consent, and only on the confirmation page following a completed enquiry or transaction. It is not active elsewhere on the website and does not run without your prior consent.

9. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to be informed about how your data is used
• The right of access to the personal data we hold about you
• The right to rectification of inaccurate or incomplete data
• The right to erasure of your personal data, in certain circumstances
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframes required by law.

10. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: [email protected]
• Phone: +44 161 755 3315
• Address: 137 Wilmslow Road, Manchester, M28 9SQ, United Kingdom

11. Complaints

If you believe your personal data has been processed unlawfully or that we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.